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Cancellation Policy

Integrative Health Assessment 

  • Although we are sad that you are not able to enjoy the patient experience with Del Negro Integrative Health, you can cancel within 24 hours and receive a full refund. 
  • After 24 hours, you have 60 days from your purchase date to request a refund. If you have not scheduled your assessment visit after 60 days, you will receive a full refund less a $50 service fee. If you’ve held either a medical or coaching visit, we cannot issue a refund.

Premium Care Membership  (12 month plan)

As with the Integrative Health Assessment, if you cancel within 24 hours of signing up, we are happy to issue a full refund. 

    • If you cancel after 48 hours but before your first doctor’s visit, you will receive a refund less a $150 service fee.
    • After 48 hours, we offer a six month trial during which time you may cancel and receive a full refund minus fees associated with any services used according to the following schedule:
        • $375 – 75 min visit or 60 minute doctor visit 
        • $150 – 30 min doctor visit 
        • $100 – health coach visit
    • After 6 months, you may cancel at any time for a $500 cancellation fee.
    • If you would like to cancel your membership, please contact us and we can further assist you.